If you need to reach Oxigen VPN, this page has everything you need. Most messages are about something we published on online privacy and internet security, a correction or a follow up question, and those are the ones we turn around fastest.
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How to reach Oxigen VPN with corrections, questions, press requests or partnership enquiries, and how long a reply usually takes.
If you need to reach Oxigen VPN, this page has everything you need. Most messages are about something we published on online privacy and internet security, a correction or a follow up question, and those are the ones we turn around fastest.
One inbox, watched by the people who write here. No queue number, no autoresponder, no bot that closes your message after a week.
The person who replies is one of the named writers, not a support agent reading from a script. That is slower at busy times and better every other way.
We cannot recover an account for you, act as a go between with a third party service, or give advice tailored to your personal circumstances. Oxigen VPN publishes general information about online privacy and internet security, and the legal notice explains where that line sits.
Expect a reply inside a couple of working days for most things. Anything that needs verifying first runs slower, on the principle that a late answer beats a confident wrong one.
Complaints about accuracy get priority over everything else in the inbox. Be specific rather than gentle. The rules we follow when fixing something are in the editorial policy.
We answer specific questions much faster than general ones, so it is worth a minute of extra typing.